Our Promise

Limited Warranty

BoxCraft Cabinets limited warranty covering workmanship and materials on custom cabinetry built in Post Falls, Idaho.

Last updated August 2026

What Is Covered

BoxCraft Cabinets warrants its cabinetry against defects in workmanship and materials for one (1) year from the delivery date, to the original purchaser.

  • Cabinet box and face frame construction.
  • Door and drawer front construction, including joinery.
  • Finish defects such as peeling or flaking caused by our application process.
  • Drawer slides and hinges are additionally covered by the manufacturer's own warranty.

What Is Not Covered

  • Installation-related issues — we build and deliver, we do not install.
  • Damage from moisture, steam, extreme heat, or standing water.
  • Normal wear, scratches, dents, or damage from abuse, misuse, or improper cleaning products.
  • Natural variation in wood grain and color, and normal color change over time.
  • Movement caused by house settling, humidity swings, or out-of-square site conditions.
  • Customer-supplied materials, hardware, or finishes.
  • Product that has been modified, refinished, or repaired by others.

How to Make a Claim

Call 208-262-8383 or email info@boxcraftcabinets.com with your name, delivery date, and clear photos of the issue. We will review the claim and respond with next steps.

Our Remedy

For a valid claim, BoxCraft will repair or replace the affected component at our option. Replacement parts are made to match as closely as possible; exact finish and grain matches cannot be guaranteed on aged cabinetry. Removal, reinstallation, countertop work, and related trades are not covered.

Care & Maintenance

  • Wipe spills promptly with a soft, damp cloth and dry the surface.
  • Avoid ammonia, bleach, abrasive pads, and silicone-based polishes.
  • Keep indoor humidity reasonably stable and vent steam away from cabinet faces.

Transferability

This warranty applies to the original purchaser and is not transferable unless agreed to in writing.

Questions about this policy?

Call 208-262-8383 or email info@boxcraftcabinets.com. BoxCraft Cabinets · 4478 W Riverbend Ave, Post Falls, ID 83854 · Mon–Fri 8:00am–5:00pm.

BoxCraft Cabinets workshop and showroom in Post Falls, Idaho
Visit Us

See the Craftsmanship in Person

Walk our workshop and showroom to explore materials, finishes, and current projects with our team. No appointment required — just stop by during business hours.

4478 W Riverbend Ave Post Falls, ID 83854
Mon–Fri: 8:00am – 5:00pm